Carpet Cleaning London — Frequently Asked Questions
The questions our team hears most often. If yours isn't answered below, WhatsApp 07488 325796 or call 020 7117 2486 — same-day reply, including weekends.
How much does carpet cleaning cost in London?
£150 minimum call-out, then tiered by floor area: £2.80/m² up to 499 m², £2.40/m² for 500–999 m², £2.00/m² for 1,000 m²+. Free on-site survey. You'll get a fixed price after the survey — no hidden fees.
How long does carpet cleaning take to dry?
Low-moisture encapsulation: 1–2 hours. Hot water extraction (deeper, more restorative): 4–6 hours. We confirm the method before starting based on the carpet fibre, ventilation and your timeline.
Which London boroughs do you cover?
All 33 London boroughs, plus a 25 km radius. We do not charge a travel fee inside the M25. Same-day response.
Are you insured?
Yes — £10,000,000 public liability cover, full COSHH risk assessment in place, and every operative is DBS-checked. Certificates available on request.
Do I have to pay upfront?
No. You don't pay anything until the job is done and you're happy with the result. If we can't fix the stain, you don't pay for it.
Can you clean carpets in the evening or at the weekend?
Yes. Evenings, weekends, overnight and bank holidays are available across your building/site at no surcharge — we work around your building's quiet hours.
What chemicals do you use? Are they safe for staff and visitors?
Professional-grade solutions that are biodegradable, fragrance-light, and safe to walk on once dry. Full COSHH safety sheets and method statements are available — ask before the job and we'll send them across for your records.
How do I book?
Three ways: (1) the 60-second instant quote on our website, (2) WhatsApp 07488 325796, or (3) call 020 7117 2486. You'll get a fixed price within minutes.