Deep Hot Water Extraction
Steam-power deep clean that lifts ground-in dirt, allergens and bacteria out of the pile. The gold-standard restorative clean.
Trusted across all 33 London boroughs
London's Pristine Carpet, Upholstery & End-of-Tenancy Cleaners.
From a single Camden living-room rug to a 5,000 m² Canary Wharf floor — we leave your space cleaner, drier and better-smelling than the day it was fitted. £10M insured. COSHH-certified. Carpets dry in 1–2 hours.
£10M InsuredPublic Liability cover
COSHH CertifiedEco & allergy-safe
DBS CheckedVetted operatives
5.0 ★ Rated60+ verified reviews
All 33 BoroughsSame-day response
Four Services. One Team.
Whatever the carpet — we make it new again.
From a single pet stain on a Camden hallway to a 5,000 m² Canary Wharf floor, every job runs on the same compliance, the same chemistry, and the same five-star bar.
For Your Home — Carpets That Smell, Look & Feel Brand New.
Pet stains, kid chaos, allergy-trigger dust, the pile that's lost its bounce. Our hot-water-extraction system pulls out 97%+ of embedded dirt, kills bacteria, and protects fibres for the long haul. Carpets dry in 1–2 hours — back in service the same afternoon.
Get Your Personalised Quote
Custom-priced for your home, in 60 seconds — no obligation, locked in for 7 days.
- ✓ Free quote · zero pressure
- ✓ Email confirmation in seconds
- ✓ Calendar booking or WhatsApp
Pet Stain & Odour Removal
Enzymatic chemistry neutralises urine, vomit and food spills at the source. No masking. No re-appearing stains.
Stain Protection
Invisible Scotchgard-style barrier added after the clean. Future spills sit on top of the fibre — easier to lift, longer-lasting carpet.
Allergy & Dust-Mite Treatment
Gentle on people, hard on allergens. Safe for kids, pets, asthma sufferers — pH-neutral, eco-certified products only.
Stairs & High-Traffic Zones
Worn pathways restored. Stairs, hallways, landings — the bits everyone notices. From £25 per flight.
Same-Day Emergency
Just spilled red wine? Curry on the cream carpet? Call before it sets — fast turnaround across all 33 boroughs.
For Your Business — Floors That Make Your Building Look the Part.
Out-of-hours is the default, not the exception. Evenings, weekends, overnight, bank holidays — same rate card, no surcharge mystery. £10M insured, COSHH-certified, DBS-checked operatives. RAMS and method statements in your H&S team's inbox before we mobilise.
Bespoke Commercial Quote
Tier-rated for your floor area & building. Free site survey before any number is committed.
- ✓ Volume-tiered rates
- ✓ Free on-site survey
- ✓ Multi-site frameworks available
Low-Moisture Encapsulation
1–2 hour dry time. Ideal for in-hours touch-ups, evening cleans and managed offices where downtime isn't an option.
Traffic Lane Restoration
Reception, corridors, lift lobbies. The five square metres your tenants actually see — restored before lease renewal.
Multi-Site Frameworks
One supplier across your portfolio. One PO, one point of contact, consolidated billing, locked tier rates.
Compliance by Default
£10M PL, COSHH assessment, DBS-checked operatives, RAMS, method statements. Sent to H&S before site mobilisation.
Hard Floor & Washrooms
Strip, seal, polish. Marble, vinyl, LVT, stone. Plus full washroom hygiene programmes — one supplier, six services.
Window & Pressure Washing
Internal and external glazing, reach-and-wash for high-level. Entrances, car parks, exteriors. Bundle with quarterly carpet care.
Upholstery That Actually Comes Clean — Sofas, Chairs, Curtains, Mattresses.
Every fabric tested first for colour-fastness and fibre type. The right chemistry for the textile — not a one-spray-fits-all approach. Office chairs, family sofas, dining sets, curtains, mattresses, partitions. Back in service in hours, not days.
Custom Upholstery Quote
Tell us what needs cleaning and we'll send a tailored, locked-in price — usually within 60 seconds.
- ✓ Bulk discount on 3+ pieces
- ✓ Fabric-test first, always
- ✓ Colour-fastness guaranteed
Sofa & Armchair Cleaning
Fabric, leather, microfibre, suede. Right chemistry tested first, deep extraction, fibre protection optional.
Mattress Sanitisation
Deep cleans dust mites, sweat residue, allergens and bed-bug eggs. Hospital-grade. Safe for kids and asthma sufferers.
Curtains & Blinds
Cleaned in-situ where possible — no take-down, no rehang. Removes dust, smoke residue and kitchen film.
Office Chair Programmes
Bulk pricing for fleet office chairs. Done overnight, dry by 8am, every desk back in service for the morning.
Leather Care & Restoration
pH-balanced leather cleansers + conditioning treatment. Restores suppleness, prevents cracking, protects from dye transfer.
Stain Protection Optional
Add Scotchgard-style protection to extend the time between cleans. Pays for itself by the second clean.
Deposit-Back End-of-Tenancy Cleans — Letting Agents Approve, Landlords Sign Off.
Move-out inspection looming? We know what letting agents and landlords look for. Deep carpet clean + receipt + before/after photos sent to your inbox — exactly what your agent needs to release the deposit. Compatible with most major London letting agents' end-of-tenancy checklists.
End-of-Tenancy Quote
Property-by-property pricing. Receipt + before/after photos always included free.
- ✓ Same-week slots available
- ✓ Re-clean guarantee
- ✓ Letting-agent approved
Receipt & Photos Included
Itemised invoice + before/after photos sent to you and your letting agent. Exactly what most agents require for deposit release.
Same-Week Slots
Move-out tomorrow? We can usually fit you in within 24–48 hours. Evenings and weekends available.
Pet & Smoke Odour Treatment
Long-term tenant smells gone. Enzymatic neutralisers + sanitisation, not perfume cover-ups. Critical for getting your deposit back.
Letting-Agent Approved
Worked with most major London letting agents — Foxtons, Winkworth, Dexters, Hamptons, Knight Frank, independent agents.
Stairs & Hallways Included
Whole-property pricing covers everything carpeted — bedrooms, lounge, stairs, landing, hallway. No nasty surprises.
Re-Clean Guarantee
If your agent isn't satisfied with the carpet result on inspection, we come back and re-clean — at no extra cost.
Custom-Priced Quotes
Your locked-in quote — in 60 seconds.
Tell us what you need, where, and when. We'll send a tailored quote — locked for 7 days — straight to your inbox. Then book a calendar slot or WhatsApp us to confirm.
Quote Builder
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What do you need cleaned?
Pick the closest match — we'll tailor the next questions to your job.
Tell us about the job
A few quick details so we can price it accurately.
Bedrooms, lounge, dining — anywhere with carpet.
Approximate — exact area confirmed at survey.
Use the +/− to add what needs cleaning. Bulk discount applied automatically on 3+ pieces.
Armchair
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2-Seater Sofa
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3-Seater Sofa
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Dining Chair
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Mattress (Single)
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Mattress (Double)
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Where shall we send the quote?
Quote sent to your inbox in seconds. We don't share your details — ever.
QUOTE LOCKED FOR 7 DAYS
Residential carpet clean
£—
Reference:
QPT-0000
Valid until —
We've emailed your quote to —. Reply or book below to confirm and secure your slot.
We've emailed your quote to —. Reply or book below to confirm and secure your slot.
What happens next: book a calendar slot or send us a WhatsApp now. We'll confirm your booking by reply, lock in your slot, and email a final confirmation. Your locked-in price is held for 7 days from today.
Our 10-Step Process
The same process — on every single job.
Whether it's a 12 m² bedroom in Walthamstow or a 5,000 m² floor in Canary Wharf — we run the same disciplined ten-step process. No corners cut.
1
Pre-Inspection
Fibre ID, condition assessment, traffic mapping
2
Furniture Move
Light furniture safely moved & foam-blocked
3
Vacuum
Commercial-grade pre-vac removes loose grit
4
Pre-Treat
Stain & spot-specific chemistry, 10-min dwell
5
Agitate
Counter-rotating brush works pre-treat into pile
6
Hot Extraction
97%+ dirt & bacteria pulled out at high pressure
7
pH Rinse
Neutral rinse — no sticky residue, no re-soiling
8
Groom
Pile reset for even drying, lifted texture
9
Speed-Dry
Air-mover assist — back in service in 1–2 hours
10
Walk-Through
Final inspection, photo proof, signed off
Why Pristine
Six reasons London keeps booking us.
01 — Compliance
£10M PL · COSHH · DBS
Public Liability £10,000,000. Full COSHH risk assessment on file. DBS-checked operatives. Certificates supplied on request.
02 — Speed
Carpets dry in 1–2 hours
Low-moisture encapsulation gets your space back in service before you can finish the kettle. 4–6 hours for full hot-water extraction.
03 — Eco
Safe for kids, pets & allergies
pH-neutral, biodegradable chemistry. No harsh solvent residues. Suitable for asthma, allergy and fragrance-sensitive households.
04 — Flexibility
Evenings, weekends, bank holidays
Same rate card. No surcharge. Out-of-hours is the default for commercial work, and a free option for homes with busy weeks.
05 — Coverage
All 33 London boroughs
Same-day response across Greater London — from Camden to Croydon, Westminster to Walthamstow. No travel surcharges within the M25.
06 — Transparent
No surprise invoices
Published rates. Free survey before any commercial quote. Itemised invoice. Fixed price agreed before we touch the carpet.
All 33 London Boroughs
Wherever you are in London — we're nearby.
Same-day response, no travel surcharges within the M25. From Mayfair townhouses to Stratford warehouse offices, we cover every borough.
Verified on Google Business Profile
Find us on Google.
We're a verified Google Business Profile across all 33 London boroughs. Read every review, see every photo, and get directions — directly from Google.
"Five-star, repeatedly" — across homes, offices, end-of-tenancy and upholstery. Same review pattern from Camden to Croydon.
5-Star, Repeatedly
What our London customers say.
A mix of homes, offices, letting-agent end-of-tenancies and upholstery jobs from across all 33 boroughs.
5.0across 60+ reviews
"Three Persian rugs that I genuinely thought were beyond saving. Picked up Saturday morning, back Sunday evening, looking like the day they were laid. Hard to believe it's the same rug."Sophie H. N1 — pet-owner household
"Pristine handled our 2,400 m² Chelsea office overnight without disrupting a single meeting. Carpets back in use Monday morning, zero questions from staff."Facilities Manager SW3 — multi-let office
"Letting agent demanded a professional carpet clean for deposit release on a 3-bed in E8. Pristine sent a receipt and photos straight to my agent. Full deposit back, no fuss. Worth every penny."Marcus R. E8 — outgoing tenant
"Cream Italian leather sofa with red wine that had been sitting for two days. They tested first, used the right product for the leather, and I genuinely cannot find where the stain was. Magic."Helena T. TW9 — family home
"Fast turnaround on an emergency stain after a client event in our Moorgate boardroom. Saved the carpet, and saved our reputation with the client."Operations Director EC2 — financial services
"Two kids, one Labrador, beige carpets — you can imagine. Pristine were friendly, on-time, and the carpets dried in under two hours. Allergy-safe products meant my asthmatic son wasn't affected. Booked again already."James & Priya M. NW1 — young family
FAQs
The questions we get most.
Do you cover all of London?
Yes — every one of the 33 London boroughs within the M25, from City of London to Croydon, Westminster to Walthamstow. No travel surcharges anywhere within Greater London.
How quickly will my carpet dry?
Low-moisture encapsulation: 1–2 hours — perfect for in-hours office cleans or daytime home jobs. Hot water extraction (deeper, more restorative): 4–6 hours, usually done overnight or first thing. We'll always confirm the right method before starting.
Do you do end-of-tenancy carpet cleans?
Yes — full deposit-back end-of-tenancy carpet and upholstery cleans across all London boroughs. We send a written receipt and before/after photos straight to you and your letting agent — exactly what most agents need to release a deposit. Re-clean guarantee if your agent isn't satisfied on inspection.
Are your products safe for kids, pets and allergy sufferers?
Every product we use is pH-neutral, biodegradable and COSHH-certified. No harsh solvent residues. Safe for asthma, allergy and fragrance-sensitive households.
How do I get a price?
Use the quote builder above — answer four short questions and you'll get a tailored, locked-in price within 60 seconds, sent straight to your inbox. Your quote is held at that figure for 7 days and you can either book a calendar slot or WhatsApp us to confirm. No cost, no obligation, no card required.
How long is my quote valid for?
Every quote we issue is locked in for 7 days from the date you receive it — even if our list rates change. After 7 days, just request a fresh quote via the builder and we'll re-issue. Your quote reference number stays the same.
Are you fully insured?
£10,000,000 Public Liability insurance — exact figure, certificate available on request. Plus full COSHH risk assessment on file and DBS-checked operatives on every job. Method statements supplied for any commercial job before mobilisation.
How do I book?
Three ways. Fastest: WhatsApp us — same-day reply, no app installs needed. Most personal: call 020 7117 2486. For commercial briefs: email info@pristinecarpetsolutions.co.uk with your building details.
Can you work outside business hours?
Yes — evenings, weekends, overnight, bank holidays. Same rate card, no surcharge. Out-of-hours is the default for our commercial work and a free option for any home with a busy schedule.
Prefer a Phone Call?
Tell us when, we'll call you back.
Three quick fields and we'll ring at the time you pick — same day, weekend, evening, whenever suits. No call centres, no waiting on hold, no ten-question script. Just Daniel, on the phone, ready to help.
- Same-day callbacks during working hours
- Evenings & weekends if that's easier
- WhatsApp instead — message us anytime
- Free quote, no obligation, no payment until after the job
Request a Callback
Three fields. We'll call when you say.
Thanks, we've got you.
We'll call you at the time you picked. While you're waiting, want to send a quick WhatsApp?
WhatsApp Us NowReady to make your carpets look brand new again?
WhatsApp gets you a same-day reply. Phone gets you a quote in five minutes. Whichever's easiest — we'll be ready.